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​Cancellation policy

​Please read before your booking











ご予約時間に遅れる場合は、お早めに店舗へご連絡をお願いいたします。 15分以上遅れた場合、無断キャンセルと判断させていただくことがあります。




If you need to cancel or change your reservation, please contact the salon by​  website or  e-mail (DM on sns, or official line) during business hours.

Salon e-mail address:

■About cancellation fee

-Cancellation up to 2 days in advance: no charge

-Cancellation up to the day before: 100% of the reservation fee.

-Cancellation on the day: 100% of the reservation fee. 
-Cancellation without notice: 100% of the reservation fee will be charged.

Late arrivals for appointments

If you are late for your appointment, please contact the store as son as possible. If you are more than 15 minutes late, we may consider you as an unauthorized cancellation. If you are repeatedly late without notice, we may refuse your next reservation. We apologize for any inconvenience caused.

You can change the treatment time (if you want to shorten it) after booking online up to two days in advance. Changes cannot be made the day before or the day of the appointment.

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